[Solved] Unknown error code during application install 24 in android

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[Solved] Unknown error code during application install 24 in android

I had to face this situation 2 days before when I tried to install the latest version of Clash of Clans Halloween week update. One of the most addictive game Clash of Clans goes offline due to its maintenance work related to Halloween and they introduced a new update. It was worth of 50 MB in size and after the maintenance finished, I started downloading it. In India, it requires nearly 10-20 minutes for downloading 50 Size file. Waited for half an hour at at the final moment it shows “Unknown error code during application install 24” error message. I thought that it may be some server side problem and tried one more time to download the game. Again it showed unknown error code.
Now I understand that, it was not the problem of the game. I realize that there were something wrong at my end. So I used Bluestacks on my PC and started playing Clash of clans on my PC. Here is my findings to resolve “Unknown error code during application install 24” error message.

Reason Behind “Unknown error code during application install 24

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I want you guys to know what is the reason behind unknown error code message rather than simple solving it. We don’t provide any tips without giving you the actual reason behind it.  Simply this error code is occurring due to overwriting of files with same file name inside the storage directory. For example, if you have an application installed. Same time, there will be new folder created in the data/data directory.
When you uninstall the application, the folder is not getting removed. Hence it get remains in the same directory. After a long time, you try to install the same app. At that time, the app finds the previous folder and results in the unknown error code message. Same problem also happen when you try to update a game or application. In my case, my device already contains the folder of Clash of clans and when I update it without uninstall the game, the message appear.

How to resolve Unknown error code during application install 24

Here we are going to share 3 different ways to fix this issue. You can try which of this is better to you.
#1: Direct Downloading the application
This is the first method of solving this issue. For every application, there you will get the .apk file from Internet rather than Google Play Store. For eg: If you want MX player, just search for Mxplayer .apk to get the file. Now install the .apk file in your android device. I am sure that this method works fine as you are getting the error on only one application. If you don’t get any relevant .apk application file, you can use the downloader apk online tool to download the file directly from Google Play store.
#2: Using some Root File Handling applications
This is another easy and recommended way of solving this error. With your default file manager application, you can’t handle or access the root files of your device. One of the recommended app is Root browser with which you can handle the root files easily.
Step1:- Download and Install Root Browser.
Step2:- Give the app necessary privilege.
Step3:- There you could able to locate a folder named “data”.
Unknown error code during application install 24
Step4:- Inside “data” folder, there will be again a folder named data. Open it.
Step5:- Now you could see several folders which have name similar to those apps you have installed. For eg: For clash of clans it will be com.supercell.clashofclans. You should look, for what app you are getting the problem.
Step6:- Now delete that entire folder. In my case, I should delete folder named com.supercell.clashofclans
Step7:- Then try to install the app again from Google Play Store.
If the 1 & 2 method didn’t worked, go for 3rd method.
#3: Factory resetting your device
This is the method which works 100%. If you are not capable of fixing this error by the first or second method, then do a hard reset. I hope You know how to reset your device.

  • Just Go to settings
  • Phone and Storage
  • Factory Reset

We won’t recommend this method before trying the first two methods. because doing a factory reset will delete all wanted and unwanted files from your mobile. All contacts without backup will get vanished. You will lose all apps, games and whatever you stored in your device storage area. So if you find resetting is the only way, please do a backup before proceed.
We hope you get the result by following any of these methods. Our success is completely in your valuable comments. Do you get success in installing the application after following the above procedures? Yes or No whatever happened, please let us know. Also don’t forget to share this to help your friends with the same problem.

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37 thoughts on “[Solved] Unknown error code during application install 24 in android”

  1. Thank you soooooo much for these solutions.
    My problem was with snapchat. I tried the first and second solution, it was the second one that worked the magic!
    My friends no longer have to live without my hilarious snapchats…

  2. Solution 2 worked for me, too!! THANK YOU! I have to say that solutions at other sites (e.g. suggesting deleting the files and folders from regular file manager) didn’t work.

  3. Thank you so much! Your help has been appreciated greatly. I went for option 2 and it worked. You are a real star.

  4. You gave a clear and good explanation..
    will try following your instructions
    we hope you continue to brighten up people lives with your wisdom
    thank you 😉

  5. Dear jinsonkv, i m highly appreciated ur work, bt i need ur little more help, i tried second option ie root browser for resolving my problm of not installation of hotstar app in my micromax canvas4 android phone. Bt in root browser data folder there is not any pre saved folder of the same name and i cant use 3rd option as i dont want to reset the phn..so wt shud i do. I m trying sm apps lyk hotstar and mp3 converter its always showing “unknown error during installation -24″ frm the very first tym so plz guide me…thanks in advance.

    1. What’s the problem with resetting your device? Resetting just deletes your basic details. You can easily backup to the previous contents once you completed installing hotstar. Just make a phone reset..

      1. Hey i tried first two methods but nine of them worked after seeing the comments the only hope i had was the 2nd option but there’s no existing folder named data in the data folder i am trying to install pinterest which automatically got uninstalled when i switched on my tablet please help me as i cannot resort to the third option

      2. Do i have to root my mobile for the second method ?
        Because i downloaded root browser and there is no such folder as data/data there is only /data…

  6. thanks..
    i use 2 methods..
    i try to delete forder my app game but i cant to delete with roor browser but i rename forder..
    so fix..:D

  7. I have install coc n played for more than a month n wn I uninstall it by mistake.now m trying to install it again and it says apps not install .why is that? ??

    1. its because some sort of files are already on your mobile. Try downloading the apk file outside from play store and then install it. It will definitely work.

  8. Am using android jellybean 4.2
    I can’t install uc browser app. How to solve this problem.before am using this app

  9. Rolandson Adam C. Atillo

    Thanks!!! I’m an Android root user and method #2 worked from me…… the problem is I installed an app and make it as a system app incorrect lay and uninstall it then I install it back the error appears I tried to delete its dalvik but failed thnks

  10. Hi. I did the third method first because i didn’t see your blog at first so what i did is deleting all my files. And i thought that will help my problem but I guess I’m wrong. Everytime I download the clean master there’s a message that will pop up and it says error 24. I don’t know what is happening. Other application that I cannot install is Cm Security, ppsspp, etc. Get me out of this thing. Thanks 🙂

    1. Actually, the same method had worked for many guyz across the world.. You can read the above comments showing the same. i don’t know what happened in your case. The only reason for error 24 is you already have the file parts in your external SD card or Internal Storage.

  11. Thanks so much yaar!!!!
    when i opened my CoC after many weeks it wasnt there only.
    i tried to install it again but it was telling the giwen error.
    So thanks once again

  12. malcolm and kay westlake

    Just a note of thanks for the very clear explanation of ERROR 24.
    We opted for Option 2 and in 10 minutes were in Kindle. We had tried several other options on other sites including Amazon themselves but decided not to use them as there were no comments on the success rate, in fact most of them did not achieve a result. Thanks from Malcolm and Kay. KitKat Android users.

  13. I am using bluestacks on PC but it’s not working i used method 2 and when i delete the folder it’s still there how do i get rid of it?

  14. Do i have to root my mobile for the second method ?
    Because i downloaded root browser and there is no such folder as data/data there is only /data…

  15. Thanks very much; I’d deleted my walk tracking app, as it was telling me there wasn’t enough room to update it. But in spite of making room it still wouldn’t complete installing even though the whole app downloaded (sometimes it said 135% !!?!). The Root Browser method solved the problem and I can track my walking again. Thanks again! 😀

  16. I tried first n second methods, but no use. I haven’t find the file in data as per second method. Is there any solution to rectify the issue without factory reset? Please help me out.

  17. I tried the third method when my android tablet was saying low disk space. Then I did factory reset and I can’t install yahoomail app without getting the 24 error message. I tried the 2nd method but can’t access the data folder. I am stuck. Any suggestions?

  18. Jyotiranjan Khatua

    I did not the first and second method..
    But I tried the 3rd method.After Hard rest My phone, the apk ES File Explore can not Install.

  19. Dear Concern ,
    As i have HTC Desire 616, i tried to download the antivirus on my phone but it shows that
    error code 24 during installation.

  20. ayushi thapliyal

    i am trying to install whatsup using bluestacks in my laptop containing windows8 but again and again it is showing me error24 code,i am trying this since last five days but no able to do so,pls provide a solution.

  21. Thank you so much, I have been trying to re-install Kindle for months. Method 2 worked perfectly after deleting a ‘lib’ file and the ‘com.amazon.kindle’ folder.

  22. I can’t install snapchat, and i search for snapchat folders and i can’t find it. I still can’t installsnapchat on my phone

  23. Application not installed “error solved.
    Hey brother ….how can i tell you your so so intelegent and i am sure one day you will have a place like bill get ..
    There is no one good adviser of this problem except you…because i tried alot of all youtube videos and google search articles about “app not installed “erro” but could not found the solution of …..app not installed ” error…..
    I tried your
    2nd methood and its 100% worked for me ….you just make me very very happy o God i was so stress about this problem… I pary , may you get more and.more prosperaty in your life …
    Once again thank you …and God bless you.

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