Spectrum has just given its customers something to smile about by boosting internet speeds and offering reduced bundle prices. As one of the top cable internet providers, Spectrum is already known for transparent pricing, no data caps, and no contracts, and now, its latest initiative takes customer value even further.
In this expanded article, we’ll explore Spectrum’s new Customer Commitment initiative, break down the improvements to its internet plans, and explain how you can take advantage of the new, lower-cost bundles.
Spectrum’s New Speed Upgrades
Spectrum recently increased download speeds for both its Internet and Internet Ultra plans at no additional cost. This means faster speeds for current customers and better value for anyone looking to sign up.
Key Speed Changes:
- Spectrum Internet plan: Speeds boosted from 300Mbps to 400Mbps.
- Spectrum Internet Ultra plan: Speeds increased from 500Mbps to 600Mbps.
What does this mean for you?
If you’re already a Spectrum customer, you should have automatically received this upgrade. You can confirm the increase by running a simple speed test to check your current download speeds.
Cliff Hagan, Executive Vice President of Customer Operations at Charter Communications, expressed the company’s focus on providing consistent service, stating, “If we are charging for a service, it should work all the time; if it doesn’t, our customers should trust that we’ll make it right.”
New Internet Premier Plan
In addition to increasing speeds for existing plans, Spectrum introduced a new Internet Premier plan that delivers up to 500Mbps for just $50 per month. This new tier offers a sweet spot for those who want faster internet without jumping to gigabit service.
New Plan Pricing:
- Internet Premier: Up to 500Mbps for $50/month.
- Gig Service: Still priced at $70/month, but now includes free Wi-Fi service, saving you an additional $10 per month.
Why go for gig service?
While $70/month may seem steep, the free Wi-Fi service paired with gigabit speeds doubles your internet speed for only $20 more than the Internet Premier plan. For households with heavy internet use or multiple connected devices, this upgrade could be well worth it.
Bundling for More Savings
Spectrum’s new direction isn’t just about speed boosts. The company has also revamped its bundle options, allowing customers to save $20 to $30 per month by combining internet with other services.
How to Bundle:
- Bundle Spectrum Internet with TV service or two mobile phone lines to save $20 or $30 per month.
- Post-bundle prices bring your internet costs down to $30/month for 500Mbps and $40/month for gig service.
Why bundle?
At these discounted rates, the cost per Mbps is among the lowest in the industry, making it one of the best deals available from any Internet Service Provider (ISP).
Transparent Pricing and No Data Caps
Spectrum continues to stand out by offering transparent pricing with no data caps or contracts, something that many customers appreciate. However, keep in mind that the introductory rates only last for the first 12 months, after which a $30 price increase may apply.
How to mitigate the increase?
If you’re worried about the price jump, bundling with other services, as mentioned earlier, can help keep your costs low even after the initial promotion period.
Customer Commitment: More than Just Speeds
Spectrum’s new Customer Commitment initiative goes beyond just speed increases. The company has pledged to make sure that if you’re paying for a service, it works reliably. If not, Spectrum promises to make it right for its customers. This customer-focused approach emphasizes Spectrum’s intent to not only attract new customers but to retain existing ones by enhancing satisfaction.
Final Thoughts: Is Spectrum a Good Deal?
With its latest updates, Spectrum has once again proven why it ranks among the best cable internet service providers. From increased speeds at no extra cost to cheaper bundles, Spectrum is offering substantial value to both new and existing customers.
If you’re a current Spectrum customer, now is the perfect time to check your speeds and consider bundling services to lock in better rates. And if you’re not yet a customer, the combination of fast speeds, no contracts, and affordable bundles makes Spectrum a highly competitive choice.
For more details about how Spectrum compares to other ISPs and tips on reducing your internet bill, improving your Wi-Fi signal, or finding the best deal for your household, visit our Internet Hub.